RePose Cancellation and Refund Policy – last updated December 15, 2020
This refund policy refers to the purchase or booking of RePose online or in-person services.
Online Class Library Subscriptions
There are no refunds on monthly or yearly subscriptions to this service. When you cancel your membership you will still have access to the class library until the end of your subscription term. After that you will not be charged and your subscription will not renew.
Private Appointments (Online or in-person (Yellowknife only)):
For private appointments, no charges will be due if cancellations or scheduling changes are communicated by email or phone at least 24 hours before the appointment. If you fail to show up for your scheduled appointment and you have not provided at least 24 hours notice by phone or text, you will be required to pay the full cost for your appointment.
When we go back to Live Group Classes again (online or in-person):
Pre-registered multi-week class series and workshops are fully refundable with cancellation 10 days or more before the start of the service (in the case of multi-week classes the start of service is the first day of classes). Between 10 days to 48 hours notice prior to the start of a service a 50% refund will apply to cancellations. Cancellations made less than 48 hours before the event will receive a 50% credit only. No refunds or credits for same day cancellation or failure to show up on the day of the event or the first day of classes.
Cancellation made 10+ days before start: Full Refund
Cancellation made 10 days – 48 hrs before start: 50% Refund
Cancellation made less than 48 hrs. before start: No Refund, 50% Credit
Cancellation made same day or after the start: No Refund or Credit
In the case of prenatal classes or services, special conditions may apply due to the circumstances of pregnancy. Please contact RePose directly for more information at Jennifer@reposelifestyle.com
Please note that this Refund Policy does not apply for the Yoga & Nature Camps for kids. For these camps there are no refunds available if you cancel your registration.
If RePose cancels an event due to low registration or unforeseen circumstances a full refund will apply. If one class is cancelled in a pre-registered series you will have the option of a pro-rated refund or credit or alternate class.
If you have any questions you can contact Jennifer at Jennifer@reposelifestyle.com or 867.445.2973